Ownership Over Scope
People here drive end-to-end outcomes, not isolated tickets.
Careers
Build cashback for AI mistakes.
HugClaims turns model failures into customer compensation and product intelligence. We are hiring engineers and researchers who can ship high-integrity systems where reliability, safety, and product velocity all matter.
Open Roles
Each role works closely with evaluation, product, and infrastructure teams. We value clear technical judgment and evidence-based execution.
Model Quality
Member of Technical Staff - Post-Training
Alignment tuning, mitigation strategy design, and reliability
lift for known failure patterns.
Analytics
Member of Technical Staff - Data Analysis
Own telemetry, experiments, and decision frameworks that steer
model and product priorities.
Multimodal
Member of Technical Staff - Multimodal
Diagnose and fix failures across text, vision, and tool
workflows in production contexts.
Deployment
Forward Deployed Engineer
Lead customer-facing deployments and convert field insights into
durable product and model wins.
Internship
Member of Technical Intern
Support model quality and product reliability through hands-on
experiments, evaluation, and rapid iteration with mentors.
How We Work
Small teams, clear owners, frequent reviews, and rigorous postmortems on misses.
Evidence First
We rely on instrumentation, benchmarks, and user signal over opinion.
Calm Execution
We move quickly without chaos through disciplined planning and review loops.
Interview Process
Unconventional and practical: no LeetCode rounds. We use AI coding tasks and real workflow simulations to evaluate candidacy.
Signal Review
We review your shipped work, technical depth, and ownership signal from real projects.
AI Coding Evaluation
You solve an applied task with AI tools, and we evaluate reasoning, reliability, and execution quality.
Collaboration Loop
Partner-style sessions across engineering, research, and product on realistic tradeoffs.
Final Decision
We align quickly on role scope, impact expectations, and team fit.